This document constitutes a legally binding agreement governing your access to and use of PlayTracker
website, PlayTracker mobile, tablet, other smart device or desktop application and application program
interfaces (mobile, tablet, other smart device or desktop application and its interfaces collectively:
"PlayTracker App") and all associated services (collectively: "PlayTracker Services"). PlayTracker website,
PlayTracker App and PlayTracker Services together collectively: "PlayTracker").
By registering an account on PlayTracker ("Account") and using our services, you confirm that your age is 18
or older and that you understand and agree to these Terms and Conditions.
1.1. By accessing or using PlayTracker, you agree to be bound by these Terms and Conditions, which include
of PlayTracker. Please read the following Terms carefully before using PlayTracker. If you do not agree to
these Terms, you may not access or use PlayTracker.
1.2. The Terms may be amended from time to time. The latest version of the Terms is available to you at any
moment at https://playtracker.net/terms/ and in your PlayTracker App. If you would like more information on
the use of PlayTracker, do not hesitate to contact us at firstname.lastname@example.org.
1.3. The Terms are concluded between us, Operon Design d.o.o., Avenija Dubrovnik 15, Zagreb, Croatia, PIN:
82045775297, owner of PlayTracker, and you as the User only.
collection and use of personal data in connection with our services. You can find a current version of our
1.5. To use the functionalities PlayTracker provides, you must be connected to the internet and create your
own PlayTracker Account. By creating your Account and using PlayTracker, you acknowledge and agree to have
2.1. "We", "us" or "our", means Operon Design d.o.o., owner of PlayTracker. We are a limited liability
company incorporated under the laws of Croatia, having its registered address at Avenija Dubrovnik 15,
2.2. "User" or "you" means a natural person, holder of the Account on PlayTracker.
2.3. "PlayTracker" means PlayTracker website, PlayTracker mobile, tablet, other smart device or desktop
application, application program interfaces and technology through which PlayTracker is made available,
maintained and/or hosted by us.
2.4. "PlayTracker App" means mobile, tablet, other smart device or desktop application and application
2.5. "PlayTracker Services" means various functionalities or services that can be used, requested, provided,
ordered, purchased, bought, paid for or consummated by you through PlayTracker.
2.6. "Quest" means PlayTracker Service which provides Users with cross-platform challenges and competitions
during which a User can earn rewards by completing in-game objectives on the supported platform of their
2.7. "Insight" means PlayTracker Service which provides Users with statistical data about different games,
such as how many people own a game, how many are actively playing it, how the game has fared over the years,
and more, in the form of stats and graphs.
2.8. "Terms" means the version of the Terms and Conditions valid at the time in question.
2.9. "Intellectual Property Rights" means copyrights and related rights (including database, catalogue rights
and photography rights), patents, utility models, design rights, trademarks, tradenames, trade secrets,
know-how and any other form of registered or unregistered intellectual property rights.
3.1. PlayTracker is a platform that allows Users to combine data from all their linked platforms and displays
all Users' games, achievements, playtime, and other available stats in one place. It also allows Users to
connect and compete with other Users and to organize their own community-based network consisting of other
3.2. You can access PlayTracker through the PlayTracker website at www.PlayTracker.net, by downloading the
PlayTracker mobile application on your mobile or other smart device from a supported app store, or by
downloading the PlayTracker desktop app from the web or the Overwolf app store.
3.3. PlayTracker might allow third parties to advertise, market, sell, promote and/or offer (as applicable)
their products and services for order and purchase in PlayTracker, if there is such agreement between
PlayTracker and third party.
3.4. By connecting your Steam, PlayStation Network, XBOX Live, Origin/EA, GOG, Overwatch, Guild Wars 2, and
other platforms to come in the future, to your Account, PlayTracker enables you to show off your
achievements, complete challenges, and create your own community consisting of other active PlayTracker
Users. Please note that we can only obtain gaming data in scope and manner in which each of the gaming
platforms allows us.
3.5. PlayTracker allows you to be up to date with the latest achievements and other relevant gaming
information of other Users that you chose to follow by accessing PlayTracker feed.
3.6. PlayTracker generates posts about your activity on PlayTracker, such as which game you played or which
achievement you unlocked, and it allows you to make posts. All posts about your activity made by PlayTracker
or posts made by you are available at your profile feed. Other Users can react to posts made by PlayTracker
about your activity or posts made by you.
3.7. PlayTracker basic features are free of charge. PlayTracker offers additional features such as Quest,
Insight and Premium, as described further in these Terms. Quest and Insight are free of charge, while
Premium is a chargeable PlayTracker Service that upgrades the functionality of various PlayTracker features
as described further in the Terms.
3.8. You can support PlayTracker by making monetary contributions of your choice to PlayTracker through a
separate platform. In return, PlayTracker will enable you to access its additional features, depending on
4. Access and use of PlayTracker
4.1. Use of PlayTracker requires you to have internet access on your device. You create your Account by
stating your e-mail address, choosing desired nickname which must be available on our platform, and choosing
a password ("Password").
4.2. When creating the Account, you will receive a confirmation e-mail to complete the registration process.
In case the confirmation link does not arrive, please contact us at email@example.com.
4.3. You should protect your Account and Password by taking all necessary precautions to prevent anyone else
from using them. That includes not sharing the Account and Password details and not letting anyone else
access the Account.
4.4. If you become aware or reasonably suspectful of any breach of security, including without limitation any
loss, theft, or unauthorized disclosure of the Password, you must immediately notify us and modify your
Password. You are responsible for anything that happens through the Account and all uses of the Password,
including purchases, whether or not authorized by you.
4.5. After you create the Account, other Users may see your details, e.g. nickname, avatar, cover image,
title, level, games, achievements, library etc. and vice versa. However, if you opt for private profile
mode, other Users, who do not follow you, can only see your nickname, avatar, cover image, title, and level.
PlayTracker may allow you to additionally adjust the visibility of some details in your account settings.
5.1. PlayTracker created a system of challenges and competitions in which Users can complete in-game
objectives to earn rewards, such as a free game, experience, reputation or additional rewards, which can
then be used within PlayTracker to update or customize a PlayTracker profile, unlock additional features, or
for other purposes.
5.2. There are three types of challenges – global, personal and friend challenges. Global challenges
are made by PlayTracker and are shared with all Users on PlayTracker. Personal challenges are specifically
generated for one User, depending on their game library. Friend challenges are challenges which your friends
on PlayTracker have made within a certain timespan. Contribution of each type of challenge in unlocking
5.3. If a User receives a key for a free game as a reward for participating in Quest, PlayTracker makes no
representations or guarantees that the key will be applicable in the country of User's residence due to the
limitations that gaming platform on which the game is played may impose.
5.4. PlayTracker is not responsible for errors resulting in the Quest system malfunctioning. PlayTracker
reserves the right to cancel the event and/or withhold the reward from any User for any reason, including,
but not limited to, malicious manipulation of the system.
6.1. PlayTracker Insight is a service of data overview which provides Users with statistical information
about a certain game, such as how many people own the game, how many people are actively playing it or how
the game has fared over the years. The relevant data on the game is presented in a statistical and
anonymized manner in the form of graphs and/or stats.
6.2. Users can view data on a certain game by typing the game's name in a search engine on PlayTracker.
6.3. Insight gathers public data from gamers around the world in a sample and extrapolates that data to
estimate total values. PlayTracker correlates internal data from PlayTracker users with publicly available
verified metrics, such as number of reviews, to get more detailed analytical information about a game.
6.4. Insight is by no means a scientific statistical analysis, but rather PlayTracker's best estimate. The
accuracy of this estimate depends on the quality of input data. While using available technology improves
the accuracy further by the day, PlayTracker makes no representations or guarantees on the accuracy of its
6.5. To access some advanced features of Insight, we charge a monthly fee as part of Premium. For payment
procedure see point 12 below of this Terms.
6.6. We hope Insight will be of great value for the infotainment experience on PlayTracker. Should you,
suspect that a bug occurred, or an obvious error occurs in the data, you can contact us with a brief
description of your problem and we will try to correct it at our earliest convenience.
7.1. Premium is a chargeable PlayTracker Service by which Users can additionally customize their profile or
access additional features within PlayTracker, such as profile highlight colours, cover image filters, and
tools to compare data between games on Insight, which are listed on the PlayTracker website or in a
7.2. To access Premium, we charge you a monthly fee of $5 (or local equivalent) + VAT. An additional higher
tier with further benefits is available for a monthly fee of $15 (or local equivalent) + VAT. For payment
procedure see point 12 below of this Terms.
8.1. On the day you decide to access Premium by selecting this option on PlayTracker, we ask you to pay the
full amount of monthly subscription price. Paid subscription shall be valid until the same date of the
following calendar month. For example, if you activate your monthly subscription on 10 April, we will charge
you for services provided until 10 May. If you cancel your subscription, you will need to pay the full
amount of the monthly subscription price, no matter what the day of your cancellation is.
8.2. Any payment of chargeable PlayTracker Services shall be made via credit or debit card. That refers to
payment of any model of subscription.
8.3. Once you add or select your credit or debit card for payment of chargeable PlayTracker Services, in
order to verify the validity of your credit or debit card we may withdraw a smaller amount from your card
and return it immediately.
8.4. Invoice for paid PlayTracker Services will be sent to you immediately after charging your credit or
debit card to the e-mail you have provided us with. Your e-mail address is required if you want to use
chargeable PlayTracker Services.
8.5. All prices for PlayTracker Services are displayed excluding VAT/sales tax and all other taxes (subject
to change of such taxes) and fees, unless stated differently.
9. Conduct policy
9.1. You have sole responsibility when interacting with other Users and you are solely responsible for all
the activity that occurs in association with your Account.
9.2. We reserve the right, but have no obligation, to monitor your User submitted content (e.g. avatar and
description texts) as well as possible interactions between you and other Users. We will use the data from
interactions made with other Users when we need it to fulfill our obligations arising from the Agreement.
9.3. To ensure that PlayTracker remains a safe place for everyone, certain policies apply and form an
integral part of these Terms. Violations of these policies may result in a range of actions including, but
not limited to:
removal of content,
temporary or permanent Account
9.4. Keep It Legal. Do not engage in nor encourage illegal activity and do not violate any applicable law or
9.5. Don't Intimidate, Stalk, or Harass. Stalking, intimidation, threats, and harassment of other Users is
prohibited. Harassment is defined as a pattern of offensive behaviour that appears to have the purpose of
adversely affecting a targeted person or persons. Examples of harassment include making threats, repeated
unwanted contacts with a person, and posting the personal information of another person. PlayTracker
reserves the right to take action (see above) on Accounts we believe may pose a threat to Users.
9.6. Interacting and sharing content with other Users, which according to our sole discretion, falls into any
of the following categories is prohibited:
Hate Speech and Offensive Language: Hate speech,
particularly speech that disparages any ethnic, racial, sexual or religious group by stereotypical depiction
or is otherwise abusive or inflammatory, including content that contains offensive language or images,
Sexually Explicit Content: Contains nudity, sexually explicit content or is otherwise obscene,
sexually exploitive of minors, pornographic, indecent, lewd, or suggestive,
Information: Contains private or personal information about another person, such as phone number or address,
Illegal and Infringing: Unlawful content or content for which PlayTracker has received a court order
to remove, or content that infringes on the rights of a third party, including intellectual property,
privacy, publicity or contractual rights,
Glamorizing Violence: Incites real life violence or
characterizes violence as acceptable, glamorous or desirable.
9.7. Be authentic and transparent. We allow commercial or promotional activity which comes from an authentic
account linked to the owner or licensor of promoted product or service, or from an account which is in
another manner authorized from the owner or licensor to promote product or service. In the latter case, the
promoter must clearly indicate that it promotes product or service for the benefit of third party which is
the owner or licensor. It is prohibited to set up and use inauthentic user accounts to promote third
parties' product or service.
9.8. If you feel another person is violating these policies, don't hesitate to contact us immediately by
sending an e-mail to firstname.lastname@example.org.
10. Disclaimers, Limitation of Liability and Indemnity
10.1. We make no representation, warranty, or guarantee regarding the safety, reliability, timeliness,
quality, suitability, or availability of the data acquired from other Users and the data Users decide to
share or that the use of PlayTracker will be uninterrupted or error-free.
10.2. Although we shall use reasonable skill and care in managing data offered through PlayTracker, we cannot
guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any
errors (including manifest and typographical errors), any interruptions (whether due to any (temporary
and/or partial) breakdown, repair, upgrade or maintenance of PlayTracker or otherwise), inaccurate,
misleading or untrue information. PlayTracker does not constitute and should not be regarded as a
recommendation or endorsement of the quality, service level, qualification or (star) rating of any game for
which the data is made available, save as explicitly indicated or set out otherwise.
10.3. You agree that the entire risk arising out of your use of PlayTracker, and any service or product
requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable
law. We, for our part, have provided all the conditions to make Users feel as secure as possible when
accessing and using PlayTracker.
10.4. Although we will do our best to provide constant, uninterrupted use of PlayTracker Services, we do not
guarantee this. We accept no responsibility or liability for any interruption or delay.
10.5. We are not a party to, have no involvement or interest in, make no representations or warranties as to,
and have no responsibility or liability with respect to any communications, transactions, interactions,
disputes or any relations whatsoever between you and any other Users. You are solely responsible for your
interactions with other Users of PlayTracker.
10.6. We shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential
damages, including lost profits, lost data, personal injury, or property damage related to, in connection
with, or otherwise resulting from any use of PlayTracker, regardless of our negligence (either active,
affirmative, sole, or concurrent), even if have been advised of the possibility of such damages.
10.7. We shall not be liable for any damages, liability or losses arising out of your use of or reliance on
the PlayTracker or your inability to access or use PlayTracker, or any transaction or relationship between
you and any third party in connection with the PlayTracker, even if we have been advised of the possibility
of such damages.
10.8. To the fullest extent permitted by applicable law you relieve us (and our officers, directors, members,
employees, agents and affiliates) from claims, demands and damages (actual and consequential) of every kind
and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in
any way connected with another Users.
10.9. We shall not be liable for delay or failure in performance resulting from causes beyond our reasonable
10.10. The limitations and disclaimers in this section do not purport to limit liability or alter your rights
as a consumer that cannot be excluded under applicable law. Because some states or jurisdictions do not
allow the exclusion of or the limitation of liability for certain type of damages, in such states or
jurisdictions our liability shall be limited to the extent permitted by law. This provision shall have no
effect on our choice of law provision set forth below.
10.11. You agree to indemnify and hold us and our affiliates, directors, employees and agents harmless from
any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of
or in connection with: (i) your use of the PlayTracker, (ii) your breach or violation of any of these Terms
or connected policies or guidelines, (iii) our use of your User content or (iv) your violation of the rights
of any User or third party.
11. Intellectual Property Rights
11.1. All Intellectual Property Rights in or related to PlayTracker and thereto related documentation and all
parts and copies thereof, shall remain exclusively vested with, and be the sole and exclusive property of
us, Operon Design d.o.o. and/or our subcontractors/licensors as applicable.
11.2. These Terms do not grant you any Intellectual Property Rights connected to the PlayTracker and all
rights not expressly granted hereunder are reserved by us, Operon Design d.o.o. and our
subcontractors/licensors as applicable. You also must not reverse-engineer any part of PlayTracker (that is,
reproduce them after a detailed examination of their construction or composition).
11.3. Any third-party content that may be displayed on PlayTracker is the property of their respective
owners, who may or may not be affiliated with, connected to, or sponsored by us. You may not use, reproduce,
modify, distribute, or display any third-party content without the prior written consent of its owner.
12. Term and Termination
12.1. These Terms are in force as a binding Agreement between us, Operon Design d.o.o., and you, the User,
until further notice as long as your Account is not deactivated.
12.2. You can discontinue the use of the PlayTracker at any time. We shall close your Account at your
request. There are some data we shall process even after Account in question is deactivated. For more
12.3. We can discontinue providing PlayTracker Services permanently or temporarily at any time, without
stating a reason or previous notice thereof. We are not liable to you or any third party for any damages or
losses that result from the termination of your access to PlayTracker Services.
13. Applicable Law and Dispute Resolution
13.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia.
13.2. If you are a consumer in the European Union, please note that you cannot be deprived of the rights
granted to you by the mandatory consumer protection laws of your country of domicile.
13.3. Disputes arising from these Terms shall be resolved by the Municipal Civil Court located in Zagreb. A
consumer in the European Union may, however, always institute proceedings before the competent court of his
13.4. If you are a User domiciled in the European Union, you and PlayTracker may also use the ODR platform
managed by the European Commission to settle disputes. This platform can be found on ec.europa.eu/odr.
14.1. We reserve the right to make changes to these Terms, or any policy or guideline of PlayTracker
Services, at any time and in our sole discretion. If we make changes to these Terms, we will provide notice
of such changes in appropriate form, by revising the date of these Terms.
14.2. We shall publish the amended Terms on www.PlayTracker.net as well as inform you of the change at least
15 days before the changes come into force. Changes shall enter into force 15 days after the notification.
If you agree with the changes you are not required to do anything. However, if you disagree with them you
need to tell us that you want to close your Account. 15. Other Provisions
15.1. You may not assign these Terms or rights and obligations arising from this Terms without our prior
written approval. We may assign these Terms or rights and obligations arising from this Terms without your
consent to a subsidiary or affiliate; an acquirer of our equity, business or assets; or a successor by
15.2. Any purported assignment in violation of this section shall be void. No joint venture, partnership,
employment, or agency relationship exists between you and us or any third party as a result of this
Agreement or use of the PlayTracker.
15.3. Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such
right or provision unless acknowledged and agreed to by us in writing.
15.4. If any provision of these Terms is held to be invalid or unenforceable, such provision shall not affect
remaining provisions, which shall be enforced to the fullest extent under law.
15.5. In case of any complaint or problem, please contact our personnel through your PlayTracker Account or
by e-mail to the following address: email@example.com.